Use the following commands (based on switch OS): 2. Verify Port Configuration Ensure both sides of a link have the same speed/duplex settings. Recently, we encountered a case involving a Cisco C9500 core switch experiencing high latency affecting internal servers communicating with external destinations. The initial symptoms pointed towards a classic network bottleneck, but the root cause turned out to be a less obvious configuration. Our room controllers operate on a loop topology just daisy chaining one device to another to another etc, until it reaches EOL, and then the last device loops back to the floor switch creating a loop that is protected by the RSTP. This is just to have that small amount of redundancy in case 1. I manage a Wide Area Network with 50 + subnets all connected through Intern Vlan Routing via Layer 3 switched virtual Interfaces ( SVI) on a Core 6800 L3 switch. I am experiencing packet loss between 9 → 15% average when I ping one of my gateways - 10. But with the right strategy and tools, it's possible to get to the root of packet loss problems.
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