So when a SAL product does not meet your performance expectations and a warranty claim is requested, the following three (3) easy steps will assist you in making a claim. As an innovative LED market leader, we accept the markets expectation of quality and compliance and such, we invest significantly in both local and international engineering and design resources, to ensure our products are compliant with all mandatory standards. is established, like SAL serving the. Essential resources for the electrical industry including wiring rules, advisory notes, compliance requirements and technical guidance. Whether you sell products, provide services, or do both, you'll need to know how warranties interact. Access resources that impose regulatory obligations on Victorian electricity and gas businesses The Essential Services Commission establishes and maintains codes and guidelines that outline the rules for the distribution and retail sale of electricity and gas in Victoria. Consumers have automatic rights called consumer guarantees.